Founded on March 1, 2014, DLG Legal Services is an SRA-regulated legal services company that legally advises and supports DLG`s clients. DLG Legal Services employs around 330 people and is wholly owned by the Direct Line Group. We offer a range of services, which are mainly covered by Motor Vehicle Legal Protection (MLP) and Family Legal Protection (FLP) products. Please note that this form is only used to record support calls to access online services. If you have a question about your claim, please email contact@dlglegalservices.co.uk had my accident more than a year ago, my case with my insurance was settled 4 months ago and the other party`s insurance accepted responsibility. DLG does not have the staff to handle these cases. I called 2 months ago to learn that the case would be presented to their insurance, I just called and was told that nothing had happened since my last call because they are understaffed? Is this an unhealthy joke? I paid for their time and had nothing but stress. If I had honestly known that this was going to happen, I wouldn`t have cared that it really wasn`t worth the money for all the stress and call that you need to do so that basic things can be done, most of the time when you call, your caller is sick or too busy to talk to you. which I can accept on one occasion or another, but when they say they will call you back and never will, now it`s the f***. Please, if you are reading this before accompanying them for your claim, NO! They were warned. If you want to become an experienced lawyer at the basic level with DLG, I have a case that has been handled by DLG Legal Services in the last 4 years! And it`s even done, but every 4 or 5 months they send me an email stating that they are suing the other insurance company to pay the payment? I think DLG`s legal services are liars, theifs and traitors, they deal with other insurance companies that also share settlement money with each other and don`t know who was injured in an accident.

I can only recommend DLG Legal Services to my enemies who are waiting for their claims to be settled and who are likely to receive payment at their death ceremony! Doggy DLG Legal Advice…! Unfortunately, Dlg Legal Services Limited does not currently accept new clients through ReviewSolicitors. To help you get expert legal advice as soon as possible, one of our employees can recommend another highly rated law firm that accepts new clients and forwards your request to them. They will then contact you to confirm your appointment. We will also send you an email with the details of the new company. I used Dlg because they were affiliated with my insurance company. They made a lot of mistakes during this trip, starting with the claims department, which promised to send documents to organize after processing after my accident, to call back a few days later because I don`t have the documents to find out that it was a new employee and I wasn`t sure what they were doing. So I had to go through the whole claims process again. Eventually, I was told that my claim was straightforward and would go beyond a lawyer, but no lawyer was just a Sandie case manager who promised to launch my case and settle it. There was no contact from Sandie.

So I had to call several times to see where the case stood. After getting consent via email, etc., Sandi had missed my emails, so my case was simply left without action or communication, I then spoke to a Tanya team leader about all the issues I had and advised myself to forward my case to a more experienced case manager named Melcom, but the case is getting worse and worse where I have to keep track of everything, what is happening and He is counting on me to promote it on the case. It really stressed me out, which affected my mental health, which I explained to the company several times, but no reviews were taken, I requested access to the topic for over 2 months and I still don`t have ReviewSolicitors using our community data to show you how many clients have used Dlg Legal Services Limited and had a satisfactory experience, when you indicated that you would recommend the services of the law firm to your friends and family. DLG Legal Services recently celebrated its 5th anniversary and is one of the latest brand additions to the Direct Line Group family. Unlike the broader DLG insurance business, DLG Legal Services is an organization that aims to provide high-quality and affordable legal representation for personal injury, estates, and home/property claims, as well as labor and contractual disputes. We also operate a legal advice line, which provides qualified policyholders with general legal advice. Gail Rutherford currently runs the company. To help us identify your case, we need as much information as possible from you.

Almost 3 weeks later, I am still waiting for the payment to be sent to me. A week ago, at my request (they don`t do anything without being pressured to do so), DGL sent a letter to the third party demanding payment before being brought to justice! All the time the payment was with them. I received an email from DGL yesterday saying, “Payment should be with you in the next few days.” Incompetence and indifference of an incomprehensible law firm. The case has been with DGL for 3 months, in which responsibility has not been contested. DLG Legal Services is a law firm created to provide affordable access to justice through a wide range of legal services. DLG Legal Services focuses on customer service and strives to provide the highest quality advice while working quickly, efficiently and cost-effectively every step of the way. DLG Legal Services assists you in claims for personal injury, inheritance and property as well as in contractual and labour disputes, with policyholders also having access to our legal advice line. When they first spoke to them, they seemed knowledgeable and the phone staff is great. But then I kept getting the same documents I had sent a week or two before and I thought it was weird. I contacted them to see what had happened, they had lost several papers several times while we were using them. We decided to move to another legal services company.

I didn`t think it was good enough. The case has been going on for 8 months. I don`t get answers, I`m constantly on the chase, I can never talk to a manager, my case never seems to get to the complaints team, even though I asked for more than 6 months. Despite the injuries and the promise of help, they don`t sort and seem to find it normal that I am simply ignored. Avoid at all costs. Find absolutely anyone else if you want reliability and some kind of help/solution for an already stressful inconvenience why you need a legal team! MoneySavingExpert.com is part of the MoneySuperMarket group, but editorially completely independent. Their attitude of putting consumers first is protected and enshrined in the legally binding editorial code. “Were you satisfied with the outcome of your case?” When you`re hurt by someone else`s bad behavior, you may feel like everything is falling apart.

DLG For Me offers full service and compassionate personal injury lawyers to pick up the pieces. People often trust health care providers as experts in their field. If they don`t meet this standard, it can have devastating consequences. We demand excellence from doctors and nurses. Looks like you`re new here. Log in or sign up to get started. Our Broadband Unbundled tool finds the cheapest broadband, phone and TV. Find your cheapest energy and monitors to tell you when to change again. You can use this data to see how Dlg Legal Services Limited compares to other law firms nationwide. A score of almost 100% indicates that this company is highly appreciated by its customers. As part of our exam questionnaire, we ask the following question: You can learn more about our approach to flexible working here.

For the latest offers, guides and flaws, sign up today – it`s spam-free!. We use data science to gather the answers to these questions and create a ReviewSolicitors score of 100. The presentation score of the graph above is a simple percentage representation of the average score among those who have reviewed this law firm. When your loved ones enter a nursing home, they deserve to be treated with dignity. We demand excellence from retirement homes and fight against elder abuse.